About Our Company
My names Andrew and I have 20 years in the air conditioning and refrigeration industry, starting my own air conditioning business in 2002 solely focusing on the air conditioning service and repair aspect of the trade. Over the last fourteen years we have tried and tested many ways of operating and have come up with what I believe is a fantastic system for business which is a win win for both you, our guest and us.
In our research we found that people are completely over substandard communication, as well as poor punctuality. This is where we have always excelled and have been able to keep our clients coming back to us year after year for their annual service, repairs or replacement of air conditioning and heating systems
Here’s how it works in three simple steps when you choose Melbourne Air con service:
1. You fill out our online booking form with your desired date and time, you will then imeadiatly get a response email from us which includes the price for our call out.
2. We phone you and confirm the appointment date and time. we will also verbally provide you with the price for our service call which includes the time required. So you’re not left wondering.
3. Before our pros head out to your house, they’ll call or text to confirm the appointment time 30 minutes ahead of time. This gives you the time and freedom to carry out what you need to before our tech shows up. We even guarantee that we will be there on time or we will minus $50.00 off your invoice.
85% of the time we can repair the system on the day and get it operating again for you. If we find the system isn’t repairable within the allocated time, or requires specific parts to be ordered you will receive a quote which needs to be approved by you before we proceed to repair. So you are always informed on what it will cost before any of the work goes ahead.
Our technicians are screened and tested and need to be well above standard in terms of all round ability. Some of the most important tests we do are below.
- Our staff, from office to tradies need to be all round likable people, as we like to surround ourselves with positive people, by bringing great people into our “show”, that in turn brings in likable and long term guests, who will want to keep doing business with us.
- Competency in the trade
- Minimum of 6 years’ experience
- Police check
- Fantastic communication skills
Our simple approach to good old fashion service, utilizing modern technology has enable us to build and grow one of Melbourne’s top and well-known companies in the heating and air conditioning sector.
I hope you find this informative enough to make an educated decision and I also hope you find the entire web site easy to understand and navigate. I’ve tried to keep it simple and easy to use.
If you would like to have us service or repair your system, the quickest way is to fill out the BOOK NOW tab and one of our happy booking agents will call you to lock in a time.
Thank you for taking the time to read this.